Data Protection Complaints

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Data Protection Complaint Form
1. Use this form to make a complaint about how Ards and North Down Borough Council has handled your personal data. You do not need to use legal terms.
  
  This process is provided in accordance with the Data (Use and Access) Act 2025.
2. 1. Your Details
3. Full Name*
4. Address Line 1*
5. Address Line 2
6. Town*
7. Postcode*
8. Telephone Number*
9. Email address*
10. Preferred method of contact*
  
  Email
  
  Telephone
  
  Letter
11. 2. Are you acting on behalf of someone else?
12. Are you acting for another person?*
  
  Yes
  
  No
13. ACTINGPERSONDETAIL
  1. If yes, name of the person you are representing
  2. Your relationship to them
14. 3. Details of your complaint
15. Please explain what happened, when it happened, and why you believe your personal data was not handled properly*
16. 4. Previous contact
17. Have you contacted the Council about this issue before?*
  
  Yes
  
  No
18. If yes, please provide dates and reference numbers
19. 5. Outcome you are seeking (Optional)
20. This might include an explanation, correction of information, deletion of data, or changes to how your data is used.
21. 6. Supporting evidence (Optional)
22. Please list any relevant documents, emails, or screenshots you are providing
23. In relation to 6, if you need to upload any documents please use the button below
  No file chosen
24. 7. Declaration
25. I confirm that the information provided is accurate to the best of my knowledge.
26. I confirm that the information provided is accurate to the best of my knowledge.*
We will acknowledge your complaint within 30 days and investigate it without undue delay. We will inform you of the outcome as soon as possible. If you are not satisfied with our final response, you may contact the Information Commissioner's Office (ICO). We will send a copy of your answers to your registered email address.
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