Contact our planning office
At present the Planning Office is only open to the public to deliver planning applications and make payments at the front desk, but you can telephone, between 9am and 3pm Mon-Fri, on (028) 9182 4006 or e-mail email@example.com
During the Covid-19 outbreak, when there may be a limited availability of staff in our offices, should you have an urgent query relating to Planning Enforcement or Tree Protection, please e-mail the General Planning Inbox at firstname.lastname@example.org and mark the e-mails "Urgent - Trees" or "Urgent - Enforcement".
Meetings are normally held in the Council Chamber at 2 Church Street, Newtownards on the first Tuesday of each month and commence at 7:00pm
On 2nd January 2018 the Planning Department introduced new charges and amended fees for a number of the photocopying, scanning and file-viewing services it provides. Details are available to download BELOW.
New planning fees - from Monday 17 June 2019
The increased planning fees took effect from Monday 17 June 2019. Any applications received on or after that date will need to be accompanied by the correct new fee. The new fees can be viewed by clicking on the link at the foot of the page.
Submitting a Pre-Application Discussion (PAD) document
Members of the public can also submit an enquiry relating to a future development proposal by e-mail or through the post using the template available at the link BELOW. Once received the Planning Service will aim to answer the query within 20 working days.
Charges for copying/scanning and open-file appointments
There are charges for photocopying and scanning requests totalling £1 or more. There is also a charge to view full planning applications in an open-file appointment. Information of a personal or sensitive nature which is held on a planning file will be processed by us according to our Planning Privacy Statement which is available to view in full within the "Privacy" section of Planning's Council webpages.
A detailed list of all new charges is available to download through the link BELOW.
Planning Service Appointment System
An enhanced appointment system allows members of the public to book a 20-minute appointment with a Planning Officer to clarify any issues concerning a current planning application or to discuss in detail a specific planning proposal they wish to submit.
The appointments are free and available Mon-Fri between 1pm and 4pm at Council Offices, 2 Church Street, Newtownards but they must be booked at least 2 weeks in advance.
Amongst other things, the service offers the public the opportunity to ask for pre-application advice on householder and small-business proposals, to receive advice on how to develop a scheme, to ascertain whether a proposal is in line with the development plan and planning policy guidelines, or how to revise a previously refused or withdrawn application. Such an appointment, arranged prior to submission, could assist in any future decision being reached more promptly.
To arrange an appointment, please contact the Planning Service on 028 9182 4006 or e-mail email@example.com When making the booking, the information provided will enable the Planning Officer to gain a comprehensive understanding of the proposal, thereby improving the quality of the site-specific advice that will be given.
Members of the public may still call to view registry copies of current planning applications, where no Planning Officer is in attendance, without an appointment between 9:30 and 12:30 Mon-Fri and 10:30-12:30 on Thursdays at the Church Street offices. Requests to view historic files held in off-site storage, or full working files currently being processed, must be received by phone or e-mail, as it may take several days to facilitate such an appointment.
2 Church Street, Newtownards, County Down, BT23 4AF
028 9182 4006
Our staff can help you to check the status of an application, submit a completed application or collect an application form.
|Monday||9:30am – 4:30pm|
|Tuesday||9:30am – 4:30pm|
|Wednesday||9:30am – 4:30pm|
|Thursday||10:30am - 4:30pm|
|Friday||9:30am – 4:30pm|
- New planning fees - with effect from Monday 17 June 2019 (pdf 44 KB)
- Download Planning's new charges and revised fees for copying and file-viewing services - 2 January 2018 (pdf 75 KB)
- Pre-Application Discussion (PAD) template - to post or e-mail queries re planning proposals before the formal submission of an application (pdf 180 KB)
- Pre-Application Discussion (PAD) template (Word version) - to post or e-mail queries re planning proposals before the formal submission of an application (docx 210 KB)