Improvement Plan

The Local Government Act (Northern Ireland) 2014 Part 12 sets out a General Duty of Improvement in that, “a Council must make arrangements to secure continuous improvement in the exercise of its functions”.  A Council must have regard in particular to improve the exercise of its function in terms of: strategic effectiveness; service quality; service availability; fairness; sustainability; efficiency; and innovation. 

The legislation also sets out that for each financial year, a Council must set itself and work to achieve ‘improvement objectives’ relating to the areas outlined above.

The council has to publish their improvement objectives each year and assess performance against these.

Council has set its improvement objectives for 2022/23 which can be downloaded from the links below or can be requested from:

Ards and North Down Borough Council
Performance Improvement Unit
Town Hall
The Castle
BT20 4BT
Telephone: 0300 013 3333


Prior year Performance Improvement Plans can also be downloaded from the links below.