Coronavirus (COVID-19) Complaints

Coronavirus (COVID-19) Complaints dealt with by the Council

If you have a concern or want to make a complaint about Coronavirus (COVID-19) in relation to premises such as offices, shops, take away food outlets, supermarkets, petrol stations, childcare facilities, leisure facilities, residential homes or wholesale & retail warehouses;

OR

If you have concerns or information about COVID-19 NI Executive Regulations not being adhered to, in premises other than Licensed Premises, such as bars or licensed restaurants, please contact us using the e-mail address Covid19Enquiries@ardsandnorthdown.gov.uk

Please note that during the Coronavirus (COVID-19) pandemic staff will be working away from the office. During this difficult time, we will work to maintain our services but this may not be at normal levels. Complaints will be received between 9.00am and 5.00pm Monday to Friday and we will respond within the next 2 working days where possible.

Coronavirus complaints dealt with by the Health and Safety Executive, HSENI

Complaints regarding lack of coronavirus controls or social distancing issues in relation to factories, farms, building sites, mines, schools and colleges, fairgrounds, gas, electricity and water systems, hospitals and nursing homes, central and local government premises or offshore installations should be referred to the HSENI by e-mail mail@hseni.gov.uk or using the link www.hseni.gov.uk/complaints-about-unsafe-and-unhealthy-work-activities

Coronavirus Complaints dealt with by the PSNI

If you have concerns or information about COVID-19 NI Executive Regulations not being adhered to, in Licensed Premises, such as bars or licensed restaurants, or about non-essential travel, social distancing other than in a workplace, or gatherings, you should contact PSNI using the link www.psni.police.uk/covid19/