Queries about parking tickets/PCNs

If you have any queries around parking tickets/PCNs please use the following contact details:

Customer Services/ Enquiries/Complaints/ Machine Faults/ Season Tickets
NSL Operator - please contact 0330 135 8927

Mitigating Circumstances eg vehicle breakdown, lost keys etc
Transport NI Parking Enforcement Unit -  028 90540400

Cashless Parking
ParkMobile - 028 9575 7988

Parking Ticket Enquiries (PCN)
Transport NI Parking Enforcement Processing Unit
PO Box 134
Coleraine
BT52 9AF
0845 3000 613

Information about parking tickets can be found at www.nidirect.go.uk/

 Any complaints about the behaviours of traffic attendants should be put in writing to:
NSL Services Group
Lindsay House
10 Callendar Street
Belfast
BT1 5BN