Here2Help App Launched in Ards and North Down

Tuesday 8th November 2022

Ards and North Down Borough Council, together with Ards and North Down’s Strategic Community Planning Partnership, have officially launched the Here2Help app.

A group of people holding a prop board shaped like a mobile phone with the Here2Help graphic on it.

Developed by Noel McKee at East Antrim Counselling, the app offers a directory of local and regional non-profit organisations working in the Ards and North Down area, providing immediate support to people who have a problem or need advice.

In 2020, the Strategic Community Planning Partnership committed to helping improve the emotional wellbeing of residents and identified the Here2Help app as a key tool to help deliver on this commitment. The app provides a free space where people can easily access information and can be directed to organisations that can help in a time of need.

The Mayor of Ards and North Down, Councillor Karen Douglas, said:  
“As we head into the winter months, the cost-of-living crisis will continue to have a detrimental impact on individuals and families throughout the Borough. Easy access to support and advice is vital to ensure we get the most appropriate assistance to people when they need it.  

“I would encourage residents to download the app and use it to locate services, to ask advice or to seek help. I would also encourage any non-profit organisations who have not already registered to get in touch with the Council to ensure their details are on the app.  Together we can ensure that people have access to a range of local support.”

The Here2help app is free to download from the Google Play Store and the Apple iTunes App.

To register your organisation’s details on the app, email

Photo caption: Pictured at the launch of the Here2Help app in Holywood are Tracey McVeigh (The Warehouse, Newtownards); Mayor of Ards and North Down, Councillor Karen Douglas; Noel McKee (East Antrim Counselling); Heather Hamilton (Bangor and North Down Samaritans) and Sarah Huggett (Peninsula Healthy Living). Image: Nigel Williamson.