COVID-19: Community Engagement

We are overwhelmed with the level of goodwill and the number of communities coming together to support each other at such a challenging time. More than ever we all need to work together to ensure those who are socially isolating, and those without a support network in place, have access to essential supplies such as food and medicine. We know there are a lot of you out there doing amazing work and who are keen to play a role in supporting your communities.

Council has been in constant contact with the South Eastern Health and Social Care Trust to co-ordinate our efforts. But we know that we need your help to support those who are vulnerable and most in need.

We need to gather some information to understand the availability of support. Ards and North Down has a strong community and voluntary sector, we also have lots of constituted community organisations. However, we are also aware that lots of localised groups have been informally set up to support their own neighbours. We need information on all of these, and we need to be able to share this information with others. (We will only store these details for the duration of the pandemic and will destroy them when COVID-19 is no longer a threat.)

View our helpful Directory of Delivery Services

Please complete the form below to let us know what you are doing. The information you provide is vital to ensure that the regional and central governments have a clear understanding of the needs of the grassroots organisations carrying out this important work in our area.

Note:While we cannot promise to resolve every problem you have, we do promise to advocate for you at regional government level and we will do our best to offer council help where we can.



Please click the following links for more specific information on Community Response to COVID-19


Click here for more information about benefits.


Click here for more information about housing.


Click here for more information about transport.

Coronavirus Community Fund

Click here for more information about the Coronavirus Community Fund.

Central Government Information

Click here for more central government information.

Public Health Agency

This is an unprecedented time, both for our community and for key public services. We urge you to be mindful of your own health and wellbeing, to take all necessary precautions to ensure your own continued welfare and that of others, and to follow up-to-date advice and guidance issued by the Public Health Agency (PHA). Click here to visit the PHA website.

Community Response - Guidance Document (Download)

Some basic guidance for communities that are coming together to help each other out during the current crisis. Click here to download.