Emergency planning
In Ards and North Down we work with various agencies and the Eastern Civil Contingencies Group to ensure we are ready to respond and help the community if a major emergency takes place.
Home insurance
Buy adequate building and contents insurance to cover your home and belongings against any risks in your area, for example flood damage. You should know how to turn off water, electricity and gas supplies and where these connection feeds are in your home.
Emergency contact telephone numbers
It is important to keep a list of emergency contact numbers in case you need to contact any of these services during adverse weather conditions or other emergency.
| Service | Telephone |
| Police, fire, ambulance in an emergency | 999 or 112 |
| Northern Ireland Housing Executive | 03448 920901 |
| Northern Ireland Water | 08457 440080 |
| Flooding Incident Line | 0300 200 0100 |
| Northern Ireland Electricity | 08457 643643 |
| Northern Ireland Gas Emergency Service | 0800 002 001 |
Information about severe weather
You can sign up to receive email alerts about severe weather on the Met Office website.
National severe weather warnings
Homeowner Flood Protection Grant Scheme
If you own your home and experienced indoor flooding from a river, sea, surface water or sewerage, you could be eligible for a grant to protect your home against flooding. It is a government scheme to help homeowners who:
- experienced flooding in their home at least once in last twenty five years
- live in an area where there is a recognised risk of flooding
The grant could cover some or most of the cost of installing barrier equipment to protect a home from flooding in the future. The Homeowner Flood Protection Grant scheme grant scheme is not open to tenants.
Homeowner Flood Protection Grant Scheme
- Emergency Flooding Booklet updated 18 09 19 (pdf 2 MB)
- RCRG General Household Emergency Life Saving Plan - Oct 2018 (pdf 271 KB)
- RCRG Household Severe Weather Plan - Dec 2018 (pdf 436 KB)