COVID-19: Service Update
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Updated 2 April 2020 9.40am
As we respond to coronavirus (COVID-19), we are streamlining our resources to prioritise delivery of essential services.
It has been agreed that following facilities will remain open to the public:
- Parks (with the execption of Island Hill, Comber; Kiltonga, Newtownards and all play park facilities). When visiting our open spaces for daily exercise, please adhere to current government guidance.
The Council has agreed the closure of the following buildings and facilities to the public until further notice:
- Arts Centre, Newtownards
- Community Centres / Halls (including the Queen’s Hall Billiards Club)
- Council Offices
- Environmental Resource Centre, Bangor
- Household Recycling Centres
- North Down Museum
- North Road Depot, Newtownards
- Leisure centres
- Playgrounds (where it is not physically possible to close the playground by locking a gate, signage will be put in place)
- Public toilets
- Signal Centre
- Sports pitches / facilities and pavilions
- Town Hall Bangor
- Visitor Information Centres
We are very much aware of the concerns around coronavirus (Covid-19) and will continue to communicate regularly as the situation develops. The health and safety of customers and employees is our number one priority. We recognise the important role that both our teams and our customers have in keeping healthy.
We would ask:
• Please do not come to Council facilities if you are unwell (symptoms including shortness of breath, a new persistent cough, sore throat, or fever (temperature above 38˚C)).
• Keep your hands clean, wash regularly and thoroughly, for at least 20 seconds with soap and water
• Always carry tissues with you and use them to catch all coughs and sneezes and then bin the tissue – then wash your hands with soap and water, or use a sanitiser
We ask anyone who is concerned that they may have encountered the virus to follow the Government advice and self-isolate in the first instance. You can find the latest advice for Northern Ireland online here
Business Continuity Plan
We continue to work on our business continuity plan to help us provide services to residents in our Borough during these difficult times. As much as possible, we will keep you updated on this website and on our social media channels.
Information about provision of services is below.
Thank you for your patience and understanding.